Support Overview

Email Support

According to pqScan Support Policy, all customers can feel free to ask any question or request about technical issues, pre-sales and sales problems. We are pleased to respond your email within 24 hours. Click here to contact us(

Evaluation Support

To help users have a quick evaluating of our products, pqScan provides online demos for each provided SDKs. Users may directly refer to ONLINE DEMO section from site menu.

In order to improve user' testing experience, pqScan offers unlimited and full-featured trial versions online, so you may fully evaluate suitability and compatibility before making an order.

Document Support

To help users have full evaluating of our SDKs and shorten development time, we provide online tutorials for how to use our products. As well, you may get detailed user manual from download package.

Annual Maintenance Support

By ordering pqScan Annual Maintenance Service for a product, you will receive all development seat updates, enhancements and new versions released during the period of maintenance. If you need a maintenance service for any of our product, please directly contact us via e-mail.